Roche

For T1 Support: 

To email Support, send your request here:
global.clinical_site_system_support@roche.com

Please include the following in your support request:

1. First & Last Name
2. Study Number (If possible)
3. Site Name or Site ID (If possible)  
4. A short description of your issue

Sample Email: 
Dear User, 
Please do provide as much information as available. It also helps if you:
1. Provide the URL from the browser where the Issue occurred. This allows the team to easily identify the system where the issue occurred.
2. Add a Screenshot of the full Browser window.
3. Include as many details as possible in the Description Field.